On mobile devices, you cannot submit the form at the bottom. Tap on the button does not work. When switching to twenty seventeen, it works. Javascript error?
This problem is likely caused by plugin conflict that might interfere with the page. You can run a test to see whether or not this causes it by disabling all third party plugin which doesn't come with the theme and see if it works.
I deactivated everything expect Gravity Forms, but t didn't help. I cannot submit the from from a mobile phone. Seems like javascript error? Can you please have a look? We need to go live asap.
Ah - what I also found was that on the start page, the newsletter subscription is also not possible, even as it is created by a total different plugin. Is there a problem submitting forms from mobile?
thanks for your answer - I was aware of this solution, but ... the fullscreen function for mobile is important, too - can you please solve the issue with the library here? It's not possible to use any form on those pages otherwise... And it should be to have this great salient experience. Now what I mean? ;-)
On mobile devices, you cannot submit the form at the bottom. Tap on the button does not work. When switching to twenty seventeen, it works. Javascript error?
Hi there,
Thank you for reaching out to us.
This problem is likely caused by plugin conflict that might interfere with the page. You can run a test to see whether or not this causes it by disabling all third party plugin which doesn't come with the theme and see if it works.
Looking forward to hearing again from you.
Best regards.
Hi Andrew,
I deactivated everything expect Gravity Forms, but t didn't help. I cannot submit the from from a mobile phone. Seems like javascript error? Can you please have a look? We need to go live asap.
Ah - what I also found was that on the start page, the newsletter subscription is also not possible, even as it is created by a total different plugin. Is there a problem submitting forms from mobile?
Hey Again,
You need to Disable the Fullscreen Page Rows On Mobile as this is an issue with the Fullpage.js Library used .
We specifically added this option to remedy this issue :
Thanks
ThemeNectar Support Team
Hey Tahir,
thanks for your answer - I was aware of this solution, but ... the fullscreen function for mobile is important, too - can you please solve the issue with the library here? It's not possible to use any form on those pages otherwise... And it should be to have this great salient experience. Now what I mean? ;-)
Thanks a lot!
Hey Again,
Its already on the to-do list though will add more priority to it .
Be.st
ThemeNectar Support Team