Unfortunately we weren't able to answer any tickets in the past week due to the Ticksy System Server issues . We Apologize for the Inconvenience caused . We will try to answer as many tickets as soon as possible.
Es que resulta que de un momento a otro, el estilo de la página principal se pierde por defecto y necesito saber cómo restablecer su favor
Attached files: home.PNG
Thank you for reaching out to us.
From the screenshot that you gave me, it looks like that you haven't activated the Visual Composer Plugin yet. To activate, please go to Plugins > Installed Plugins and click the 'activate' link just below 'Salient Visual Composer' like shown in the picture below.
Hope this gets to help.
Thank you very much,
I have another concern as I can upload the background video but it is a YouTube video
Thank you for writing back to us.
Yes. Adding youtube video background is possible. To do that, please open the row settings by clicking the gray pencil code located on the top right
Then, check the 'Enable Video Background' checkbox and enter the full link of the youtube (not shortened) from the available field:
Hope this answers your question.
Qué pena preguntar mal cómo se va a cargar un vídeo de YouTube en la cabecera de la página
I see that you want to make the youtube video background for the header instead. I'm afraid that you can't do this at the present time. To get around it, I suggest you download the youtube video first using youtube-downloading service such as keepvid.com. and upload the downloaded video from the available field.