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  Public Ticket #1177487
row background color / image settings
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  • katie started the conversation

    Hi there. I'm in the process of putting together a new site with your awesome theme... and I have come across some weird things happening with changing the settings in a row using the Visual Composer. I thought it might have been user error but it's happening at random times and I can't seem to fix it. 

    Basically what is happening is I will make a row and set a background color or image...And if I ever go back in to the row settings later to make an edit that will have nothing to do with the background, about 60% of the time it will clear all bg settings...And If I go back in to add the color or image back, it won't take it. And then I'll come back 15 min later and do something and then it might work. Help!

    I hope that all makes sense. 

  •  3,034
    Andrew replied

    Hi Katie,

    Thank you for reaching out to us.

    Regarding the problem with the row setting, I think this can be overridden by using some CSS code. Firstly, could you please provide me a screenshot  of the setting and how do you want the page to look like so I can give you the code.

    Looking forward to your reply,

    Best regards.

  • katie replied

    Hey Andrew, 

    Sorry for the late reply. It looks like I found a solution for my previous issue. But now I ran into another one lol :)

    So I'm trying to add raw JS into a row. It will be the only element on the page and it should fill up the whole width of the page... but right now I can only get it to fill like half, and I can't find the setting to change it..

    We use this JS on our old WP site and it responds to the edges of the page... so it must be my Salient settings somewhere.

    Thanks for the help!


  •  3,034
    Andrew replied

    Hi again Katie,

    Thank you for writing back to us.

    Glad to hear that you have fixed the problem with background. As for the script problem, please make sure that the width of the column has been set to '12 columns - 1/1' in the 'Column Setting' under the 'Responsive Option'.

    You can also make it full width by selecting 'Full Width Content' in the row setting like so:

    Hope this solves the problem.

    Best regards.