Would you be able to provide me with the version of PHP 7 that is being used on your server so we may test this to try and replicate this issue and then work on a solution?
What I am able to do at this time is to escalate this issue to the development team and have them conduct the necessary investigations to see if a solution is available in a timely manner for compatibility with PHP 7.0.6.
Please note that I cannot provide an ETA as to the turn around time in regards to a resolution for this request, but you will be notified as soon as any findings become available on this support request
Please let me know if there are any more questions that I may answer for you.
hi,
this is my 4th attempt to get the fix. i have already wrote to you twice via email, i commented on themeforest and i created a ticket.
your theme doesn't work with php7. every module related to the tab-module won't show in the page builder. please please send me the fix you have.
thanks!
Hi there,
Thanks for contacting us regarding your query.
Would you be able to provide me with the version of PHP 7 that is being used on your server so we may test this to try and replicate this issue and then work on a solution?
I look forward to your reply.
Cheers!
hi,
i'm working localy. i have been working with many themes so far and no such problems. please please help.
thanks!
Hi there,
Thanks for your reply,
What I am able to do at this time is to escalate this issue to the development team and have them conduct the necessary investigations to see if a solution is available in a timely manner for compatibility with PHP 7.0.6.
Please note that I cannot provide an ETA as to the turn around time in regards to a resolution for this request, but you will be notified as soon as any findings become available on this support request
Please let me know if there are any more questions that I may answer for you.
Cheers!
hi Andrew,
one of your colleagues send me the fix I asked for. now it works, thanks a lot! you can close the ticket now.