Hello, I've just rebuilt my site using Salient. When I open the site on my mobile, in just seeing lots of code and no images. Its not displaying at all on an iPad - all I get is a black screen. Can you please help, as soon as possible?
Regarding the issue that you're having here, it looks like you're still using the default WordPress mobile theme. Could you please deactivate all plugins related to your old theme or any plugins that have access to modify the mobile view such as JetPack.
Hi Andrew, thanks so much - it was Jetpack that was causing the problem. Grateful for you assistance.
I've noticed in the mobile view that some pages are presenting with a thick black bar on top. Can you please tell me how to change this? Thanks again in advance.
Hello, I've just rebuilt my site using Salient. When I open the site on my mobile, in just seeing lots of code and no images. Its not displaying at all on an iPad - all I get is a black screen. Can you please help, as soon as possible?
thanks, Lee-Anne
Hi Lee Anne,
Thank you for reaching out to us.
Regarding the issue that you're having here, it looks like you're still using the default WordPress mobile theme. Could you please deactivate all plugins related to your old theme or any plugins that have access to modify the mobile view such as JetPack.
Looking forward to hearing how it goes.
Best regards.
Hi Andrew, thanks so much - it was Jetpack that was causing the problem. Grateful for you assistance.
I've noticed in the mobile view that some pages are presenting with a thick black bar on top. Can you please tell me how to change this? Thanks again in advance.
Hi again Lee Anne,
You can remove the black bar using the following code:
/*remove header space*/ div#header-space { height: 0 !important; }Hope this solves the problem.
Best regards.
Many thanks Andrew :)