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  Public Ticket #1183843
Problem loading template salient
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  • Guilherme started the conversation

    Hello,

    I'm Guilherme and i bought the Salient theme few months ago. I was creating my pages but i found a problem. Once I click a portfolio item and enter to see it's information, the custom template created by you is bugged. Apparently the problem is loading the portfolio information. I believe that ajax doesn't load correctly because if I refresh the page, the problem is gone. I really need help because i can't rely on a simple refresh to catch new customers.

    Ps: See the attachment

  • Guilherme replied

    I had some problems adding the attachment. Please consider this image!

  •  8,470
    Tahir replied

    Hey Again,

    If you have Page Transitions Turned On Please Switch the Animated Transition Method to "Standard" in Salient Theme Options -> Page Transition Section.

    Also be sure to check/uncheck this Disable Fade Out On Click option : http://prntscr.com/8f3bj7

    Thanks


    ThemeNectar Support Team 

  • Guilherme replied

    Thanks! It worked!!