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  Public Ticket #1188058
Problem with woocommerce shopping page - Products not showing
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  • arnargunnars started the conversation

    Good day,

    I am experiencing problem with connecting the products in Woocommerce to the shopping page.  
    I have followed the woocommerce setup instructions step for step but when I add a new product it doesn't show up on the shopping page automatically like it supposed to do. I have tried to change the permalink and change the automatic shopping page but nothing seems to work - the shopping page is always empty. 

    Are there some settings regarding the theme that I should change? 

    Best regards,
    Arnar 


  •  2,744
    Andrew replied

    Hi there,

    I hope you are having an awesome day and thanks for contacting us regarding your query.

    1. If you have any cache on your site, kindly clear those and see if you start seeing the products. Also try clearing your browser cache. 

    2. Kindly disable all of your third-party plugins and see if this issue still exists.

    If it resolves the issue I am going to then ask you to activate the disabled plugins one by one and test the page to see if we can isolate the conflicting plugin if that is the case. 

    3. If all else fails, kindly provide me with a login to your site so that I may view the site and diagnose the issue. 

    I look forward to your reply 

    Cheers!