Okay
  Public Ticket #1202695
"are you sure you want to do this"
Closed

Comments

  • Erika Ramirez started the conversation
    June 11, 2017 at 5:42pm

    Hello,

    Yesterday I bought the Salient - Responsive Multi-Purpose Theme.  I tried to install it several times in: www.diagnosticointegral.mx..  home / principal / inicio.    All the times..  the response was the same:  "are you sure you want to do this"?.   Please, what is happening?..  

    Thank you in advance.


  •  8,470
    Tahir replied
    June 12, 2017 at 11:17am

    Hey 

    Your PHP Settings are likely not correct. 

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Thanks 

    ThemeNectar Support Team 

  •  1
    raycullen replied
    July 5, 2017 at 4:30am

    Hi there, for anyone else having this issue, after a lot of playing around this fix worked for me:

    Under APPEARANCE > MENU MANGER ensure that the option 'Automatically add new top-level pages to this menu' in unselected on your menus.

    I have had no problems ever since unselecting this option.

    Seems it only applies to the Salient theme - as other themes have no issue.

  • nwawelairoume replied
    September 11, 2017 at 6:11pm

    An alternative is to upload the uncompressed theme zip file via FTP following the documentation http://themenectar.com/docs/salient/installation/