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  Public Ticket #1202855
Adding Images to Image Gallery in VC "airs out" and doesn't add them
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  • David started the conversation
    June 11, 2017 at 10:30pm

    I am trying to add images into a gallery to fill a page, but if I add any more than 5 images, it just does not add them. It will open the media gallery section to select my photos, then when I select, for example, 10 of them and click "add images", it just unselects the images and does not do anything. I am able to manually add the image number code into the "classic" editing section, but that is a huge pain and requires me to look up every image number.


    any idea of a fix for this? Having this issue on a few sites I use Salient on. 

  •  9,012
    Tahir replied
    June 12, 2017 at 12:34pm

    Hey Again,

    Your PHP Settings are likely not correct. 

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you . 

    Thanks 

    ThemeNectar Support Team 

  • David replied
    June 12, 2017 at 1:34pm

    These are my current but still seeing the issue:

    • max_execution_time 300
    • memory_limit 512M
    • post_max_size 128M
    • upload_max_filesize 128M
  •  9,012
    Tahir replied
    June 13, 2017 at 11:30am

    Hey Again,

    Please  check for server php errors using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ .

    Best.

    ThemeNectar Support Team 

  •   David replied privately
  •  9,012
    Tahir replied
    June 17, 2017 at 6:28pm

    Hey Again,

    Which Other Plugins do you have running on the Site ?. 

    Also try adding the following line to my wp-config.php;

    define('CONCATENATE_SCRIPTS', false);

    Thanks

    ThemeNectar Support Team 

  • David replied
    June 19, 2017 at 11:56am

    Thanks Tahir,

    I attempted that line of code but still have had no success in making it work. I also disabled all of my plugins except VC and still aired out if I try adding anything more than 6 images into a gallery.

  •  9,012
    Tahir replied
    June 19, 2017 at 12:17pm

    Hey Again,

    In that case i am afraid you will have to switch to Another Host. 

    All the Bes.t 

    ThemeNectar Support Team