actually we have some major issues with displaying our page correctly with the Salient theme.
Our users can see the header, but there are problems with the areas below. Text, graphics and some other things like a contact form are not showing and appear completely blank. These errors occur in IE 11, Safari and Firefox. Most problems are with IE 11 users.
We really need to solve this issue asap, because we are losing customers due to this problem, Attached you’ll find several screenshots which were taken with a tool called “Hotiar”.
You seem to be using the Ultimate VC addon which does not support IE Fully.
Please contact the Plugin Developers.
Also try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Dear Salient Support,
actually we have some major issues with displaying our page correctly with the Salient theme.
Our users can see the header, but there are problems with the areas below. Text, graphics and some other things like a contact form are not showing and appear completely blank. These errors occur in IE 11, Safari and Firefox. Most problems are with IE 11 users.
We really need to solve this issue asap, because we are losing customers due to this problem, Attached you’ll find several screenshots which were taken with a tool called “Hotiar”.
Looking forward hearing from you.
Best,
Peter / 3WFuture
Hey,
Apologies for the Delay due to server issues.
You seem to be using the Ultimate VC addon which does not support IE Fully.
Please contact the Plugin Developers.
Also try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Be.st
ThemeNectar Support Team