Okay
  Public Ticket #1267661
Nectar Slider- Video
Closed

Comments

  •  2
    Frank started the conversation
    August 8, 2017 at 12:18am

    Hi Tahir:

    We have a video in the Nectar Slider on our Home Page which works fine on desktop.

    On Mobile, the preview image comes up but the video never starts.

    The preview image also looks very bad on mobile, whether landscape or portrait. That is, it is too big. What is the optimal size?

    Thanks

  •  9,013
    Tahir replied
    August 8, 2017 at 6:19pm

    Hey ,
    Please see the Explanation by Nectar on using Video on Mobile here : 

    http://youtu.be/FLU9Pxo_RD8?t=6m37s

    Best

    ThemeNectar Support Team 

  •  2
    Frank replied
    August 8, 2017 at 6:25pm

    Hi Tahir:


    Thanks. We had viewed that video, but it was good for a review.

    What size would you recommend for the Preview Image?

  •  9,013
    Tahir replied
    August 8, 2017 at 6:28pm

    Hey Again,

    It should not be more than 1000px . 

    Best.

    ThemeNectar Support Team 

  •  2
    Frank replied
    August 8, 2017 at 6:29pm

    thanks so much.