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  Public Ticket #1269025
typography option panel not working
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Comments

  • gyllberta started the conversation
    August 9, 2017 at 10:29am

    Hi, all of the sudden all of the fonts on my website changed to unwanted font and size. The settings in salient option panel typography don't affect anything.

    for instance, although I have set H3 font to Roboto, size 60px, my website renders H3 in Open Sans, size 22px. 

     I have even  made a fresh install but without success. Can you please advise me what to do? 

    thanks,

    mateja

  •  9,013
    Tahir replied
    August 9, 2017 at 7:50pm

    Hey Again,

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Best

    ThemeNectar Support Team 

  •   gyllberta replied privately
  •  9,013
    Tahir replied
    August 10, 2017 at 11:13am

    Hey Again,

    Please have a look at this Article :BUG FIX : Text Block Settings window is hiding the dropdown options.

    Be.st

    ThemeNectar Support Team 

  • gyllberta replied
    August 10, 2017 at 11:33am

    I'm sorry but that doesn't fix the issue. I have the option to change fonts in the panel but those changes don't have any affect. Any other solution?

    thanks,mateja


  •  9,013
    Tahir replied
    August 10, 2017 at 11:51am

    Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    ThemeNectar Support Team 

  • gyllberta replied
    August 10, 2017 at 12:03pm

    I've already did that and it didn't help.

  •  9,013
    Tahir replied
    August 10, 2017 at 1:21pm

    Hey Again,

    This option was causing the issue : http://prntscr.com/g6svo7 . 

    Please clear your cache using this guide: Clear Cache where applicable .

    Best.

    ThemeNectar Support Team