Okay
  Public Ticket #1279702
Installing Salient
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Comments

  • rahma5952 started the conversation
    August 22, 2017 at 8:26am

    My problem is urgent, when I try to upload Salient, the page basically freezes, what should I do ? 


    I installed the child theme successfully though 

  •  9,014
    Tahir replied
    August 22, 2017 at 10:30am

    Hey 

    Your PHP Settings are likely not correct. 

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Also try using Chrome and see if that makes you upload it correctly.

    Thanks 

    ThemeNectar Support Team