I just had a quick question - I uploaded a video background to my row that I am currently using as the home slider (instead of building a home slider - I just did it by designing a row instead).
I uploaded a video to use as the background and it is working great on desktop. For some reason, however, it is not displaying at all on mobile.
Is there some sort of setting that I need to select to get that to work?
Thank you for contacting us. I'd be happy to help.
It looks like you're still using the older version of the Salient theme. We have just released the version 8.0.2 and I suggest you update the theme on your website as well.
Additionally, I cleared all caches, etc., as I figured that was the problem after it still wasn't working and was unable to get it to produce any results.
I'll look into this. As I mentioned, though, I'm actually not using the Nectar Slider. I am just using a standard row that has a video set to the background...
Can video backgrounds play on mobile devices? No – as mentioned in the video tutorial above, mobile devices do not allow autoplaying of videos for data usage reasons. Because the video background option is not meant to be used for information videos (with sound) and rather for videos that serve as a design element (no sound), the video background will be replaced with the preview image you supply.
Hi there!
I just had a quick question - I uploaded a video background to my row that I am currently using as the home slider (instead of building a home slider - I just did it by designing a row instead).
I uploaded a video to use as the background and it is working great on desktop. For some reason, however, it is not displaying at all on mobile.
Is there some sort of setting that I need to select to get that to work?
Thanks in advance!
Best,
Evan
Hi Evan,
Thank you for contacting us. I'd be happy to help.
It looks like you're still using the older version of the Salient theme. We have just released the version 8.0.2 and I suggest you update the theme on your website as well.
Looking forward to hearing how it goes.
Best Regards.
Hi Andrew,
I updated the theme and the video still is not loading on mobile.
-Evan
Additionally, I cleared all caches, etc., as I figured that was the problem after it still wasn't working and was unable to get it to produce any results.
Hey Agai
Please see the Explanation by Nectar on using Video on Mobile here :
Thanks
ThemeNectar Support Team
Hi Tahir,
I'll look into this. As I mentioned, though, I'm actually not using the Nectar Slider. I am just using a standard row that has a video set to the background...
Hey Again,
Please see :
Reference url: http://themenectar.com/docs/salient/sliders/ .
Can video backgrounds play on mobile devices? No – as mentioned in the video tutorial above, mobile devices do not allow autoplaying of videos for data usage reasons. Because the video background option is not meant to be used for information videos (with sound) and rather for videos that serve as a design element (no sound), the video background will be replaced with the preview image you supply.
B.est
ThemeNectar Support Team