I am running the latest Salient theme and the latest Wordpress version on https://www.nestas.eu/ but I am still getting some javascript issues that I cannot seem to resolve. Also the video background on the homepage isn't loading in Internet explorer or Internet Edge, can you please help asap! Visual Composer doesn't load either in the backend as the attached screen is showing...
I think there must be some compatibility issues sinsce the latest WP 4.8.1 update? What do you tink?
Please update to Salient Theme Version 8.0.2 and Salient VC 5.2.1.
If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel" -> General Settings -> "Toggle Theme Features" Section .
Salient VC 4.9.2 and earlier users will need to delete the plugin from your plugins section in the WordPress admin panel before installing the current version in Appearance > Install Plugins - This is necessary due to a bug in the Salient VC 4.9.2 which prevents regular updating.
If updating the theme doesnt resolve the issue try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Indeed Visual Composer is working again! That's great.
But on our homepage we have set a video background, which isn't showing up in Internet explorer / Edge, even though we have specified the 3 file formats, webm, mp4 and ogv.
Thanks for noticing this! I got it workin in EDGE now, but in Internet explorer it's still not loading, do you think it can help to set a youtube url as well?
Dear,
I am running the latest Salient theme and the latest Wordpress version on https://www.nestas.eu/ but I am still getting some javascript issues that I cannot seem to resolve. Also the video background on the homepage isn't loading in Internet explorer or Internet Edge, can you please help asap! Visual Composer doesn't load either in the backend as the attached screen is showing...
I think there must be some compatibility issues sinsce the latest WP 4.8.1 update? What do you tink?
Best regards,
Dries
Hey ,
Please update to Salient Theme Version 8.0.2 and Salient VC 5.2.1.
If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel" -> General Settings -> "Toggle Theme Features" Section .
Salient VC 4.9.2 and earlier users will need to delete the plugin from your plugins section in the WordPress admin panel before installing the current version in Appearance > Install Plugins - This is necessary due to a bug in the Salient VC 4.9.2 which prevents regular updating.
To get a list of Bug Fixes and new Feature addons in the Latest Theme update, the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .
Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .
____
If updating the theme doesnt resolve the issue try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Best
ThemeNectar Support Team
Hello Tahir,
Thank fou for the feedback!
Indeed Visual Composer is working again! That's great.
But on our homepage we have set a video background, which isn't showing up in Internet explorer / Edge, even though we have specified the 3 file formats, webm, mp4 and ogv.
Can you please take a look at this? www.nestas.eu
Best regards,
Dries
Hey Again,
The video url is giving a 404 : https://www.nestas.eu/wp-content/uploads/meisje_in_zetel_met_tablet.mp4 .
Be.st
ThemeNectar Support Team
Hi Tahir,
Thanks for noticing this! I got it workin in EDGE now, but in Internet explorer it's still not loading, do you think it can help to set a youtube url as well?
Thanks!
Hey Again,
Did you check the other file formats as well ? . Also pass the videos through the online convertors so there is no codec issue.
Be.st
ThemeNectar Support Team
Is ok, is working,
I forgot to stupid hard refresh ;-)
Best regards for the best theme on the market!
Cheerz