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  Public Ticket #1284983
Visual Composer Issue?
Closed

Comments

  • brewerben started the conversation
    August 27, 2017 at 10:28pm

    Hi, So I am not sure what is going on but there are a few things happening that I cannot figure out. When editing in visual composer: Anytime I try to add a color overlay to a background image in a row, it doesnt show up when viewing the page. Also, everytime I "Update" after editing, when the page refreshes, it keeps adding an extra row to the bottom of the page. This is super annoying.

    And last, my icons at the bottom of my page are supposed to have a "border with hover animation" but they arent doing anything. 

    There have been a few other spacing issues that have caused some problems as well.

    Any thoughts? Is there a css or js issue that is causing these small annoyances?

  •  8,470
    Tahir replied
    August 28, 2017 at 6:18am

    Hey ,

    We havent had anyone else report this so we are gonna need your login details to look into it. 

    Also check your PHP Settings .

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Thanks 

    ThemeNectar Support Team 

  •   brewerben replied privately
  •  8,470
    Tahir replied
    August 29, 2017 at 1:59pm

    Hey Again,

    I cant seem to recreate any issues . Are the issues occurring on a particular page ?. Have you tried to recreate the issues on a new page ? .

    Thanks 

    ThemeNectar Support Team 

  • brewerben replied
    September 6, 2017 at 2:31am

    Hi, sorry for the delayed response. I cannot replicate the issue on other pages, but it continues on the current (home) page. 

    I left a color overlay on the bottom Row that contains content. As you can see on the actual website, the color overlay does not show (should be a bright green/blue color overlay).

    Ive attached an image of the row that appears everytime I update/refresh the page.

    Also, the social icons in the last row still wont animate/change colors when you hover over them. 

     

  •  8,470
    Tahir replied
    September 6, 2017 at 11:39am

    Hey Again,

    There is likely a formatting error on that page . Please try to recreate that page from scratch and only use the Visual Mode to build it . Any shortcode or text should only be added to the Text Block VC Page Element . 

    Be.st

    ThemeNectar Support Team