I've dreaded this day but I am in need of some serious help. I've put off updating wordpress as I knew I would need to update Salient and Visual Composer. My problem is when I first started I made customizations to the theme files which has prevented me from easily updating my theme. Now that I've updated wordpress this weekend, Visual Composer no longer works. I know i need to update both Salient theme and VC but if I update the theme my entire website will be broken. We have over 1000 members who use our website daily. I'm really not sure what to do. I am willing to pay for help but I am stuck and need help. Looking forward to your reply.
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Hi,
I've dreaded this day but I am in need of some serious help. I've put off updating wordpress as I knew I would need to update Salient and Visual Composer. My problem is when I first started I made customizations to the theme files which has prevented me from easily updating my theme. Now that I've updated wordpress this weekend, Visual Composer no longer works. I know i need to update both Salient theme and VC but if I update the theme my entire website will be broken. We have over 1000 members who use our website daily. I'm really not sure what to do. I am willing to pay for help but I am stuck and need help. Looking forward to your reply.
Hey Nic,
The easiest way is to setup a Staging Site and then update that install and work from there. That way your live site wont be effected .
Be.st
ThemeNectar Support Team
Tahir,
I know that now, but what should I do now as Visual Composer isn't working.
Thanks,
Nic
Hey Again
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Be.st
ThemeNectar Support Team