Salient: Version 8.1.0 Wordpress: 4.8.2 Salient Visual Composer: 5.2.1
- If i activate in the role manager (visual composer) the individual type for "tribe_events" (the event calendar). wordpress will autom. deactive visual composer for this type (after short time autom.)
- I dont see in the page builder the grid control panel "vc_row_layouts vc_control" I see only a small box (css error?) - after hovering over the box, i see the whole panel, but if i click on anything, there are no changes
Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
the problem was a defect shortcode setting in the shortcode mapper.
But i can't fix the problem with the event calender.
If i activate the page builder for the event calender (tribe_events) i can use the plugin 2 or 3 times - then, the role manager lose the setting for the event calender
Salient: Version 8.1.0
Wordpress: 4.8.2
Salient Visual Composer: 5.2.1
- If i activate in the role manager (visual composer) the individual type for "tribe_events" (the event calendar).
wordpress will autom. deactive visual composer for this type (after short time autom.)
- I dont see in the page builder the grid control panel "vc_row_layouts vc_control"
I see only a small box (css error?) - after hovering over the box, i see the whole panel, but if i click on anything, there are no changes
Any ideas?
Maybe a problem with PHP 7.0.23?
Hey ,
Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Be.st
ThemeNectar Support Team
Hello,
I deactivated all plugins and checked everything - same error :-/
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Thanks
ThemeNectar Support Team
i solved the problems!
the problem was a defect shortcode setting in the shortcode mapper.
But i can't fix the problem with the event calender.
If i activate the page builder for the event calender (tribe_events) i can use the plugin 2 or 3 times - then, the role manager lose the setting for the event calender
Hi there,
Thank you for writing in once again and apologies for the trouble.
Can you please give us a temporary admin access to your site?
You can add new users by going to Users > Add New set the user and password for us, set the role to admin and send the info here. You can navigate here for more details; https://make.wordpress.org/support/user-manual/customizing-wordpress/managing-users-on-your-wordpress-site/adding-users-to-your-wordpress-site/
Hope to hear from you soon!
Regards,