Okay
  Public Ticket #1325370
Full screen pricing grid
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Comments

  • enanasi started the conversation
    October 5, 2017 at 4:56pm

    The fourth column never looks the same as all the other ones... Could you please fix that? Thanks

  •  2,731
    Andrew replied
    October 6, 2017 at 8:05am

    Hey there,

    Thanks for reaching for reaching in,

    Seems like you have it left aligned. Can you center align your content for that column.

    Regards

  • enanasi replied
    October 6, 2017 at 3:49pm

    Thanks. It doesn't give me that option. Also, when you hover over the right most column, the background does not turn grey like all the other ones.

  •  2,731
    Andrew replied
    October 6, 2017 at 4:00pm

    Hi there, 

    Thanks for getting back to us. 

    Can you please give us a temporary admin access to your site? We'll be in a better place to spot anything suspicious from here.

    You can add new users by going to Users > Add New set the user and password for us, set the role to admin and send the info here. You can navigate here for more details; https://make.wordpress.org/support/user-manual/customizing-wordpress/managing-users-on-your-wordpress-site/adding-users-to-your-wordpress-site/

    Hope to hear from you soon! 

    Best Regards.

  •   enanasi replied privately
  • enanasi replied
    October 6, 2017 at 4:27pm

    I also started to work on just adding padding to align the columns. If you want to try different things, go right ahead. Thanks for your help.

  •  2,731
    Andrew replied
    October 6, 2017 at 7:23pm

    Hi there, 

    Thanks for getting back to us. 

    Please update to Salient version 8.1.0. I see where you're currently on version 8.0.2. You can use the following article as a guide: https://themenectar.ticksy.com//article/7389/

    At the bottom of the page there's a link to an article on updating Visual Composer as well. Let us know if the issue persists after these updates.

    Please feel free to contact us if you have any further questions. 

    Best Regards. 

  • enanasi replied
    November 7, 2017 at 6:19pm

    Okay, I updated the theme. However, the problem still persists. I wish to fix the issue soon, since we do want to launch the webpage soon.

  •  2,731
    Andrew replied
    November 9, 2017 at 6:42am

    Hi again,

    Thank you for writing back to us.

    I wasn't really sure what causes the last column to behave differently like that, so I tried modifying the page by deleting and recreating the last column, and adding the duplicated content from the third column and it should look good now. Here's how it looks like on my end:

    Hope this helps.

    Best regards.