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  Public Ticket #1342900
Progress bars
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  • Lucas started the conversation

    Hi,

    I am using progress bars on two pages currently but they are loading very late. This is causing confusion for my visitors. You have to scroll down quite far for them to appear. Same for the fancy lists. Here are the pages on which the appear:

    http://steezsnowboarding.com/powder-chase-bus/

    The overview progress bars loads when you scroll down quite far but I want it to load sooner.

    Also, ccheck under "details" and start scrolling (not if you use the buttons). At What to bring, the left list (need to bring) loads late. And a Price details, the included list loads late. 

  •  2,719
    Andrew replied

    Hey there,

    Thanks for reaching in,
    Have you tried plugin compatibility test. Please try deactivating your third party plugins one by one while clearing your cache each time in order to figure out if one of them is causing this.

    Hope this helps,

    Regards

  • Lucas replied

    Hi Andrew,

    this was also already happenening before I added any plugins.. So that cant be it. Any oter suggestions?

  •  2,719
    Andrew replied

    Hi again Lucas,

    Thank you for writing back to us.

    I noticed that the progress bar element will only start the animation once it reaches the top of the screen. Right now, we have no setting to disable the animation nor to reduce the animation delay, and this requires more customization which is outside our support. Which is why, I recommend you to contact customization service such as codeable.io.

    Sorry for the inconvenience that this causes

    Best regards.