My lightbox videos (youtube) are not working properly. I get the attached error message.
I did some troubleshooting and it seems something to do with the "Magnific" script for lightbox theme setting. If I uncheck this to "none", at least the play button goes to Youtube page and starts playing.
The same videos work perfectly in background rows.
Seems like some conflict. Have you tried plugin compatibility test. Please try deactivating your third party plugins one by one while clearing your cache each time in order to figure out if one of them is causing this.
This is a new site still in development so I don't have many plugins. However, I did deactivate any that could potentially be causing the issue and I am still getting the same problem.
I just tested the same videos and same video lightboxes on my other site that has not been upgraded to version 8.5 and everything works like a charm.
There is something in version 8.5 that is causing this... I have replicated the issue on 2 sites that have the latest version upgrade. One site being a complete new install of the theme.
Try Switching to the Magnific Lightbox Library in Salient Theme Options Panel -> General Settings-> Functionality as that supports https . If there is a plugin compatibility issue set "Theme Lightbox" to "None" .
If you have Page Transitions Turned On Please Switch the Animated Transition Method to "Standard" in Salient Theme Options -> Page Transition Section.
Hello Again,
My lightbox videos (youtube) are not working properly. I get the attached error message.
I did some troubleshooting and it seems something to do with the "Magnific" script for lightbox theme setting. If I uncheck this to "none", at least the play button goes to Youtube page and starts playing.
The same videos work perfectly in background rows.
Thanks,
Kent
Hey there,
Thanks for reaching in,
Seems like some conflict. Have you tried plugin compatibility test. Please try deactivating your third party plugins one by one while clearing your cache each time in order to figure out if one of them is causing this.
Hope this helps,
Regards
Hello Andrew,
This is a new site still in development so I don't have many plugins. However, I did deactivate any that could potentially be causing the issue and I am still getting the same problem.
I just tested the same videos and same video lightboxes on my other site that has not been upgraded to version 8.5 and everything works like a charm.
There is something in version 8.5 that is causing this... I have replicated the issue on 2 sites that have the latest version upgrade. One site being a complete new install of the theme.
thanks,
Kent
Hey,
Try Switching to the Magnific Lightbox Library in Salient Theme Options Panel -> General Settings-> Functionality as that supports https . If there is a plugin compatibility issue set "Theme Lightbox" to "None" .
If you have Page Transitions Turned On Please Switch the Animated Transition Method to "Standard" in Salient Theme Options -> Page Transition Section.
Also be sure to check/uncheck this Disable Fade Out On Click option : http://prntscr.com/8f3bj7
Moreover if it doesnt work Turn off the Page Transitions and check for Browser Console Errors : https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors
Thanks
ThemeNectar Support Team