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  Public Ticket #1350324
Video Light Box and MP4
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Comments

  • djpacmansd started the conversation

    Hi. Having a little trouble with video lightbox playing an mp4 file when the play button is clicked on mobile. Seems it brings up the lightbox with video controls but I have to press the play button again in order for it to play. 

    In short, how do I set this to play the video when the play button is clicked initially and not have to press it again? 

    I included a screenshot of what I say after the first click from my iPhone for reference. 

    On an iPhone 6s Plus using the latest Chrome browser build as of 10/28/17

  •  9,016
    Tahir replied

    Hey Again,

     Hope you had a Great Weekend, 


    Try Switching to the Magnific Lightbox Library in Salient Theme Options Panel -> General Settings-> Functionality as that supports https . If there is a plugin compatibility issue set "Theme Lightbox" to "None" .

    If you have Page Transitions Turned On Please Switch the Animated Transition Method to "Standard" in Salient Theme Options -> Page Transition Section.

    Also be sure to check/uncheck this Disable Fade Out On Click option : http://prntscr.com/8f3bj7

    Moreover if it doesnt work Turn off the Page Transitions and check for Browser Console Errors : https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors

    Thanks 


    ThemeNectar Support Team