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  Public Ticket #1354483
REV SLIDERNOT WORKING
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  •  2
    alisonleon started the conversation

    Rev slider not wokring!I cannot seem to update the theme! Its say update avaiable but it wont give me the option to update!

    HELP!

  •  2,744
    Andrew replied

    Hey there,

    Thanks for reaching in,

    Please follow the following guide on alternative ways you can update the theme. http://themenectar.com/docs/salient/updating-salient/

    When this is done please do let us know if the issue with rev slider is fixed.

    Hope this helps,

    Regards

  •  2
    alisonleon replied

    Hiya, I would like to know how to update the theme properly the using Envito plugin (using the instruction from this llink http://themenectar.com/docs/salient/updating-salient/). I tried adding the toekn etc, but it will not let me update!

    CAN SOMEONE PLEASE EXPLAIN EHY ITS NOT WORKING! I DONT WANT TO KEEP UPDATING MANUALLY, THIS ADDS MORE TIME FOR NO REASON.

  •  8,470
    Tahir replied

    Hey Again,

    Sorry but we cant help resolve Third party plugin conflicts as per Themeforest Policy : http://themeforest.net/page/item_support_policy . Please contact the Plugin developers. 

    B.est 


    ThemeNectar Support Team 

  •  2
    alisonleon replied

    Can you suggest how we can have a pop up box please without using Mailchimp?

  •  8,470
    Tahir replied

    Hey Again,

    You will likely have to use a Third Party Popup Plugin . 

    Thanks 


    ThemeNectar Support Team 

  •  2
    alisonleon replied

    Can you suggest one or at least point me in the right direction?


    I have committed to your theme, I am using it on 3 diferent websites and have paid for addional support.

    Having a pop-uo box is a completly normal request, yet I dont feel as if your are being very helpful?.I have tried 3 differnt pop up bo pugns, yet all causing issues. 

    Surely, are your are such a 'popular' theme, you could help me out a little and try to suggest some kinf of plugin, or fix> Or are you saying that we basically dcannot have a pop up box using salient?

  •  1
    clixgroup replied

    I have tried pop-up press with success in the past (although I have not tried it with the most recent theme update).

    Modal pop up also looks promising but I have not tried- but it is built for VC.

  •  2
    alisonleon replied

    Thank you clixgroup.

    We tried that plugin but it caused priebls with the rev slider.

  •  8,470
    Tahir replied

    Hey Again,

    Revolution Slider has a lot of Troubleshooting settings . Did you try adjusting those .

    Thanks 


    ThemeNectar Support Team