Please update to Salient Theme Version 8.5.1 and Salient VC 5.2.2.
If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel" -> General Settings -> "Toggle Theme Features" Section .
Could you provide the page url where i can see the issue.
Also allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
See screenshot : http://prntscr.com/haa74y . I am seeing external JS being added to it . Please remove any Third Party plugins that is adding the JS code so it can work correctly.
Tahir, I'm having this same problem at cmv3.wpengine.com - all video lightboxes open the modal, but then are just black and nothing happens. Can you help address the problem? Thank you,
I am, however I've also tried loading the page and playing in an incognito window and it still doesn't work. Any ideas? Same thing happens at the bottom of this page - using the same video lightbox functionality:
Hi..
I updated the theme to the latest version recently, and everything now seems to be working fine.
However, I could not make the youtube lightbox work properly.
Magnific Lightbox Library is turned on. When I turn it off nothing happens on button click.
Animated Transition Method set to "Standard"
Please help.
Thanks
Hey ,
Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/
Best.
ThemeNectar Support Team
Hi Tahir,
Did not work.
Please help.
Cheers.
Hey Again,
Try using this embed url instead :
Be.st
ThemeNectar Support Team
Hi Tahir,
Problem persists.
Please advise.
Kr,
Filipe
Hey Again,
We just released a patch .
Please update to Salient Theme Version 8.5.1 and Salient VC 5.2.2.
If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel" -> General Settings -> "Toggle Theme Features" Section .
To get a list of Bug Fixes and new Feature addons in the Latest Theme update, the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .
Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .
Best.
ThemeNectar Support Team
Hi Tahir,
Problem persists.
Lookinf forward to your reply.
Cheers.
Hey Again,
Could you provide the page url where i can see the issue.
Also allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Be.st
ThemeNectar Support Team
Hey Again,
See screenshot : http://prntscr.com/haa74y . I am seeing external JS being added to it . Please remove any Third Party plugins that is adding the JS code so it can work correctly.
Be.st
ThemeNectar Support Team
Hi,
Wordpress updated
Parent theme updated and activated
All Third Party Plugins deactivated
Problem persists.
Please Help.
Kr,
Filipe
up
Hey Again,
Sorry for the Delay . Its fixed.
The nectar_video_lightbox class and rel attribute had to be added in the new version : http://prntscr.com/hdt345 .
Be.st
ThemeNectar Support Team
Working like a clock.
Thanks!
Tahir, I'm having this same problem at cmv3.wpengine.com - all video lightboxes open the modal, but then are just black and nothing happens. Can you help address the problem? Thank you,
@travis,
See screenshot : http://prntscr.com/hwt71m . There seems to be a sameorigin issue on the videos .
Be.st
ThemeNectar Support Team
Tahir, thanks for the heads up, but what does that actually mean/what can I do to fix it? Thanks again,
Hey Again,
Please have a look at this Article :https://stackoverflow.com/questions/9934944/embedding-youtube-video-refused-to-display-document-because-display-forbidden-b .
Best
ThemeNectar Support Team
OK - I tried various way s of just using the embed link as shown but still doesn't work/play. Any further ideas? thanks,
@Travis, Are you the author of that video ?. Are you getting the same issue with other video links as well ? .
Thanks
ThemeNectar Support Team
I am, however I've also tried loading the page and playing in an incognito window and it still doesn't work. Any ideas? Same thing happens at the bottom of this page - using the same video lightbox functionality:
http://cmv3.wpengine.com/culture/
@travis, You still have the Embed url added in the lightbox field. You need to add the Watch Url like this :
https://www.youtube.com/watch?v=CbonSmN1HWA .
Be.st
ThemeNectar Support Team
That fixed it! Thank you!!