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  Public Ticket #1365054
Envato Theme Updater Not Working
Closed

Comments

  •  6
    David started the conversation
    November 11, 2017 at 2:01am

    Hiya!

    Any suggestions for how to get the Envato plugin working? Nothing happens when I click the Update available link, and when I click View Version Details 8.5.1 I get a blank pop-up/shadowbox.

    My token is good.


    Just dunno.

    Thanks.

  •  9,016
    Tahir replied
    November 11, 2017 at 6:27am

    Hey 

    Your PHP Settings are likely not correct. 

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Thanks 

    ThemeNectar Support Team