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  Public Ticket #1371788
Salient Visual Composer stopped working after WP upgrade from 4.8.3 to 4.9
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  • InfoTrust-Design started the conversation

    Hi.

    After i upgraded WP from 4.8.3 to 4.9, the Visual Composer within Salient theme stopped working.

    I try to add an element (a row for example). I click on the add element button, and the Salient VC window pops up. After clicking on the element i want, it was supposed to close the VC popup window and show me the new element in the page editor, but it does nothing. If i click the close btn in the VC window, the popup closes, and i see the element added to the page, but if I update the page, the element dissapears.

    I had to downgrade back to WP 4.8.3 in order to make it work.

    Please check what the problem is, for I need to keep the WP updated to the latest version.

    Thank you.

  • Rebel59 replied

    Update both Salient and accompanying plugins should do the trick.

  •  8,470
    Tahir replied

    Hey Again,

    Please update to Salient Theme Version 8.5.1 and Salient VC 5.2.2. 

    If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel"  -> General Settings -> "Toggle Theme Features" Section .

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .

    Best.


    ThemeNectar Support Team 

  • InfoTrust-Design replied

    Thank you.

    Updating the salient to 8.5.3 and VC to 5.2.4 did the trick.

    I could update WP to 4.9 and all works fine.

  •  2,744
    Andrew replied

    Hey there,

    Thanks for reaching in,

    Awesome! Please be sure to reach in incase you encounter another issue.

    Regards