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  Public Ticket #1375224
Toggle panels and accordion missing from VC elements
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Comments

  •  1
    utashley started the conversation
    November 20, 2017 at 6:54pm

    Hi there, 

    I have just added the latest version of Salient today (nov. 20, 2017) and my visual composer elements are missing. The toggle panel, accordion and tabs specifically. 

    Please help me get them added back in! Thanks in advance for your prompt response. 

  •  2,744
    Andrew replied
    November 21, 2017 at 10:49am

    Hey there,

    Your PHP Settings are likely not correct. 

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    max_execution_time 60
    memory_limit 256M
    post_max_size 48M
    upload_max_filesize 48M

    Please share with me your current php setup.

    Regards

  • Abbas replied
    December 12, 2017 at 3:33pm

    Hello, 


    I had the same issue as utashley. I could not find "Toggle Panel" via the standard VC menu, but I realized I could add a Toggle template via the template button at the top of the VC interface (the icon to the right of the big "+"). 

  •  8,470
    Tahir replied
    December 13, 2017 at 2:03pm

    @Abbas , Be sure to check the Visual Composer Settings in here : http://prntscr.com/hmyqbk . 

    Be.st

    ThemeNectar Support Team 

  • Abbas replied
    December 13, 2017 at 3:19pm

    @Tahir, 

    Thanks for the fast reply. My Visual Composer settings already match your image. In any case, I was able to add the toggle as described previously. 

    Please note, you guys have the most amazing Wordpress theme! Keep up the great work. I have two licenses so far and will be licensing more and more...

    Abbas

  • kvanr replied
    January 31, 2018 at 2:25pm

    Hi! 

    I have the same issue. Accordion and toggle panels are missing. 

    How can I fix this? 

    Thanks

  •  8,470
    Tahir replied
    January 31, 2018 at 2:41pm

    @kvanr ,

    Be sure to check the Visual Composer Settings in here : http://prntscr.com/hmyqbk . Also Make sure you are running PHP version 7.1 as 7.2 is not compatible . 

    Be.st 

    ThemeNectar Support Team 

  • kvanr replied
    January 31, 2018 at 6:54pm

    Hi Tahir, 


    It was indeed the PHP version. Thanks!