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  Public Ticket #1375471
Woocommerce - check out - terms and condition issue
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  • Antonina started the conversation
    November 20, 2017 at 10:14pm

    Hello,

    I have an issue that I can't fix in my check-out page.

    In the terms and conditions box, the visual composer code is misinterpreted.

    What can I do ?

    Thanks.

    Antonina

  •  8,393
    Tahir replied
    November 21, 2017 at 12:53pm

    Hey Again,

    Please update to Salient Theme Version 8.5.3 and Salient VC 5.2.4. 

    If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel"  -> General Settings -> "Toggle Theme Features" Section .

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .

    Best.

    ThemeNectar Support Team 

  • Antonina replied
    November 21, 2017 at 3:46pm

    Hello,


    I've got this issue with these versions.


    Best.

  •  8,393
    Tahir replied
    November 22, 2017 at 1:38pm

    We havent had anyone report this yet. 

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Thanks

    ThemeNectar Support Team 

  • Antonina replied
    November 22, 2017 at 4:22pm

    Hello,


    You can use  :

    https://poleandmepolewear.com/wp-admin/

    login : Andrew Cooke

    pwd : aGJnmO1dlG&Z$CAU@7fcMhii

    Thanks for your help.

  •  2,719
    Andrew replied
    November 23, 2017 at 10:45pm

    Hi Antonina,

    Sorry for the late reply.

    This seems to be an issue with the theme.
    Could you add the do_action at the following file in a do_shortcode:

    salient\woocommerce\checkout\terms.php line 31

    Replace that line with:

    <?php do_shortcode(do_action( 'woocommerce_checkout_after_terms_and_conditions' )); ?>

    Hope this helps.

  • Antonina replied
    November 24, 2017 at 11:39pm

    Hello Andrew,


    Your solution doesn't work. If you find a solution (may be after the update for worpress 4.9 and woocommerce 3.2.5...)


    Best.

    Antonina

  •  2,719
    Andrew replied
    November 26, 2017 at 9:33am

    Hi Antonina,

    Sorry about that.

    This seems to be a bug we could not get fixed and we will have to escalate this to the developers to take a deeper look into.

    The terms are updated over ajax and that update does not seem to process the shortcodes.
    Sorry for the inconvenience.

  •  2
    skilsmissebarnet replied
    December 14, 2017 at 7:15pm

    I'm seeing the same issues on my site http://skilsmissebarnet.dk/kasse/

    Woocommerce version 3.2.6

    Wordpress 4.9.1

    Salient 8.5.3


    I've tried replacing 

    <?php do_shortcode(do_action( 'woocommerce_checkout_after_terms_and_conditions' )); ?>

    in salient\woocommerce\checkout\terms.php line 31.

    Still no joy. Do you have any ideas on how to fix this?

    Best,

    Charlotte