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  Public Ticket #1376585
theme update
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Comments

  •  1
    Dawn started the conversation

    I received an email from themeforest saying:  

    We'd like to let you know that an update to your item Salient - Responsive Multi-Purpose Theme by ThemeNectar is now available in your Downloads page. Remember: you need to be logged in to download the update. 

    When I go to the downloads page by selecting my name when logged into the envato market, I see the option for for downloading the theme and installing the theme. I don't see an option for updating the theme. Please direct me to where this is done.  Thank you! 

  •  3,034
    Andrew replied

    Hi Dawn, 

    Thank you for contacting us. I'd be happy to help. 

    Here's a quick guide on how to update your theme: https://themenectar.ticksy.com//article/7389/ 

    I hope this helps. Please feel free to contact us if you have any further questions. 

    Best regards.

  •  1
    Dawn replied

    Hello. I followed these instructions and received "Wordpress Failure Notice"  and a white box saying, "Are you sure you want to do this? Please try again". 

    I also notice that the "easy theme and plugins update" is not tested with the current wordpress version. 

    Please help me figure out how to update the theme. 

    Thank you. 

  •  3,034
    Andrew replied

    Hi again Dawn,

    Thank you for writing back to us.

    You can proceed to install easy theme and plugins update plugin because it works just fine in our experience.

    Alternatively, you can update the theme manually by logging into your file manager using FTP client. Go to wp-content/themes directory, and replace all the files in salient folder with the new one you just downloaded.

    Hope this helps.

    Best regards.