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  Public Ticket #1381940
Bio Fullscreen Modal scrolling
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Comments

  •  1
    Jon started the conversation

    Scrolling of the full team modal is not working on tablet in either portrait or landscape. I inserted some code from other tickets that I found on the the support site, but none have done the trick.

    Have inserted the following code in the custom css settings panel on this page.

    .nectar_team_member_overlay {
        overflow-y: scroll;
    }
    .nectar_team_member_overlay .team_member_details {
        top: 0;
        transform: none;
    }

    @media only screen and (min-width: 1000px) {
        .nectar_team_member_overlay .inner-wrap {
            top: 0;
        }
        .nectar_team_member_overlay {
            z-index: 9999;
        }

        .nectar_team_member_overlay .team_member_picture {
            width: 33.33%;
        }
        .nectar_team_member_overlay .team_member_details {
            width: 66.66%;
        }
    }

  •  9,006
    Tahir replied

    Hey Again, Hope you had a Great Weekend, 

    Your site is password protected .  Also these issues were fixed in prior updates . 

    Please update to Salient Theme Version 8.5.3 and Salient VC 5.2.4. 

    If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel"  -> General Settings -> "Toggle Theme Features" Section .

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .

    Best.


    ThemeNectar Support Team 

  •   Jon replied privately
  •  9,006
    Tahir replied

    Hey Again,

    Sorry for the Delay . Seems like a new issue . 

    Could you try removing the Team Members From the Inner row and add them to a Parent Row as it seems like a Row Z-index issue . 

    Be.st 


    ThemeNectar Support Team 

  •  2
    Ben replied

    I am having this same issue with version 8.5.0. You can see how it won't allow you to scroll down to view the full bio text by clicking on the first team member:

    https://www.renovatehappy.com/who-we-are/#our-team

    Is there a solution to this?

  •  9,006
    Tahir replied

    @Ben

    Please update the VC Plugin as well.

    If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel"  -> General Settings -> "Toggle Theme Features" Section .

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .

    Best.


    ThemeNectar Support Team 

  •  1
    Jon replied

    I'm running the latest versions and still having the scrolling issue as well as intermittent hover issues on tablets.  http://ngs2.jonshenton.com/talent/

  •  2
    Ben replied

    Thank you Tahir! Problem solved! :-)

  •  38
    Dave replied

    Hi there,

    I'm having the same problem with scrolling on a team member bio at http://willsway.org/the-team/ - click patron pic to view the problem. I'm running a child of Salient 8.5.3 with VC 5.2.4 on WP 4.9.2,

    Help greatly appreciated.

    Dave


  •  3,030
    Andrew replied

    Hey there,

    Thanks for reaching in,

    Scrolling seems to be working well on my end. Did you resolve this? If not please clear your cache and let me know if the issue still persists.

    Regards

  •  16
    Jen replied

    I am having this issue as well the text isn't scrolling or rescaling at all  I believe I am running all of the latest versions of everythiung


  • 101management replied

    Did anyone find a solution to this? I am also having an issue with scrolling in team member modals. The theme is up to date as is VC. 

  •  9,006
    Tahir replied

    Hey Again,

    There are no know issues in the latest version of Salient 8.5.6. 

    Please update to Salient Theme Version 8.5.6 and Salient VC 5.4.7. 

    If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel"  -> General Settings -> "Toggle Theme Features" Section .

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .

    Best.


    ThemeNectar Support Team 

  • 101management replied

    Both are completely up to date and the issue still exists. When you open a team member modal, then click to scroll down (with the arrows on the keyboard) it doesn't work. You can only scroll with the mouse. Even dragging the side scroll bar doesn't page down. Is it supposed to work like that?

  •  9,006
    Tahir replied

    Hey Again,

    Yes thats correct it only works with the mouse. 

    Best


    ThemeNectar Support Team