Having huge problems with the theme. I keep doing updates and its all over the place, the hero images/nectar slider doesnt work properly, the menu keeps jumping all over the place. Ive updated to the latest PHP 7 and still having issues. Can you please tell me whats going on.
So I have talked to my host (Bluehost) and they have manually cleared the cache for my site now and it hasn't worked. Please see attached screenshot. Could you please help me sort this bad boy out =)
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Hi Guys,
Having huge problems with the theme. I keep doing updates and its all over the place, the hero images/nectar slider doesnt work properly, the menu keeps jumping all over the place. Ive updated to the latest PHP 7 and still having issues. Can you please tell me whats going on.
Cheers
Hey there,
Thanks for reaching in,
Please try our troubleshooting guide and let me know how this goes.
1 | Troubleshooting the Salient Theme (Website not working correctly)
Hope this helps,
Regards
Hey Again,
Seems alright on my end .
Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ .
Best.
ThemeNectar Support Team
Hi,
So I have talked to my host (Bluehost) and they have manually cleared the cache for my site now and it hasn't worked. Please see attached screenshot. Could you please help me sort this bad boy out =)
Thanks mate.
Hey Again,
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Be.st
ThemeNectar Support Team
Hi Mate,
I just remade the pages so its okay for now. Thanks anyway, Im sure we will talk again.