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  Public Ticket #1384866
Optimizacion!!???
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Comments

  • Dado started the conversation

    Hello support team! First of all, thanks for everything! I am having a problem that is urgent and I need your help.
    When I bought the template, I previously verified the functioning of Salient on cell phones and the performance was very good. In fact, also check your ranking on several sites, such as https://developers.google.com/speed/pagespeed/insights/ Everything told me that the template worked perfectly and therefore I bought it. Also check the functioning of Salient in IE and also the test was positive, all the functionalities in IE were shown. The urgent problem I am having is the optimization of the website, since it has a very poor performance. The loading speed on both mobile devices and computers is very slow. And as you well know, nobody likes to wait for a page to load more than 2 seconds, much less want to wait 60 seconds. And that is the current loading time. I am writing to you now, after having followed all the steps that you indicated to me in the following documentation: https://themenectar.ticksy.com/article/5032/ http://themenectar.com/docs/salient/performance-optimization-guide/ The issue of loading speed is crucial for me. On the other hand, if they are fixed, Salient's functionalities in IE are not shown, if they enter to my site from that browser. Please, I urge you to help me with all this, as I largely depend on this site to work. Thank you very much for your attention, for your help and for your patience. Know how to excuse my stress and my little experience with code.

  •  9,016
    Tahir replied

    Hey Again,

    Please have a look at this Article : Google Page Insights Shows Errors/Warnings.

    The Optimization guide is what works on our servers as well as other users have reported no issues with it . If its not working on your end it could be a configuration issue . Please go through the guide correctly and adjust the Plugin Options as illustrated : http://themenectar.com/docs/salient/performance-optimization-guide/ 


    Thanks 


    ThemeNectar Support Team 

  • Dado replied

    Hola Tahir!

    I ask you to please at least read my tickets!

    The guide that you passed to me, http://themenectar.com/docs/salient/performance-optimization-guide/, I followed it step by step on my website, that's exactly why I ask you for help.

    Regarding the respect to the mail that I got from the ticket, now I pass the access to the site thank you very much!

    I look forward to your help !!

  •   Dado replied privately
  •  9,016
    Tahir replied

    Hey Again,

    You had Autotimize Plugin activated as well . Just turned it off . Please check now . 

    Best 


    ThemeNectar Support Team