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  Public Ticket #1386858
Bug on mobile view
Closed

Comments

  • frankenm started the conversation

    I am experiencing this problem (https://themenectar.ticksy.com//ticket/1165538/) Any updates?

  •  9,016
    Tahir replied

    Hey Again,

    Please update to Salient Theme Version 8.5.3 and Salient VC 5.2.4. 

    If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel"  -> General Settings -> "Toggle Theme Features" Section .

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .

    Best.


    ThemeNectar Support Team 

  • frankenm replied

    No updates are visible to us. We already had " Disable Theme Recommended Plugin Notifications " unchecked. I checked it and saved, then unchecked it and saved. I still don't get any notices about updates.

  •  9,016
    Tahir replied

    Hey Again,

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Thanks


    ThemeNectar Support Team 

  •   frankenm replied privately
  •  9,016
    Tahir replied

    Hey Again,

    Sorry for the Delay . 

    You are still on Salient 8.0.15 http://prntscr.com/hl7l5n . I also dont see the Envato Market Plugin installed. 

    You need to first update the Theme and then update the bundled VC Plugin . 

    Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .

    Best.


    ThemeNectar Support Team 

  •   frankenm replied privately
  •  9,016
    Tahir replied

    Hey Again, Hope you had a Great Weekend, 

    No i am afraid we cant provide a direct link. Please contact [email protected]

    Be.st 


    ThemeNectar Support Team 

  • frankenm replied

    We've updated the theme to the latest version and also VC. We are still seeing a white space between the mobile header and the first row of page content. The bug seems to be an issue yet. 

  •  3,034
    Andrew replied

    Hey there,

    Thanks for reaching in,

    Please use the following CSS in Salient > General Settings > CSS/Script Related > Custom CSS Code

    div.container-wrap { padding-top: 54px!important; }

    Hope this helps,

    Regards

  • frankenm replied

    Thanks, that works!

  • frankenm replied

    I spoke too soon. This is a global change, not just mobile. Now I have content getting clipped off on the desktop version.

  •  3,034
    Andrew replied

    Hey there,

    Thanks for reaching in,

    Please update to the following snippet and let me know if it helps

    @media only screen and (max-width: 768px) {
       div.container-wrap { padding-top: 54px!important; }
    }

    Hope this helps,

    Regards