So theres seems to be multiple issues with integrating Stripe payments with Woo commerce. We have disabled Apple Pay as we cant figure out how to get that to work.
More urgently though is the Add to Basket feature on mobile. This is not working and is integral to the sites functionality.
Hi Guys,
On another site using Salient now and there seems to be an issue with the Apple Pay and Add To Basket on the Shop Page on Iphone and Android.
Apple Pay goes to "Processing Payment" but then just disappears and nothing happens.
Add To Basket leads us back to nothing too.
You will see from these screen records.
This is happening on Iphone 5s and Android.
Any ideas on whats happening?
Jen
Hey there,
Before anything, please update to Salient Theme Version 8.5.3 and VC to 5.2.4.
To get a list of Bug Fixes and new Feature addons in the Latest Theme update, the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .
Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/
Regards
HI Andrew,
The site is using the latest version of Salient. It was just installed on Friday. And Latest VC too.
Where do we go from here?
Jen
Hey Again,
Please have a look at this Article :
Woocommerce Payment Gateway Not Showing ( BrainTree / Amazon ).
Bes.t
ThemeNectar Support Team
Okidoki,
Fingers crossed.
Will revert when added.
J
No, that didnt help.
I think I found an article where someone else has the same issue so Im going to try that fix too.
Is this a common issue?
j
Just spoke to Stripe Help and they say its an integration issue....
Integration issue with ? .
ThemeNectar Support Team
Hi Tahir,
So theres seems to be multiple issues with integrating Stripe payments with Woo commerce. We have disabled Apple Pay as we cant figure out how to get that to work.
More urgently though is the Add to Basket feature on mobile. This is not working and is integral to the sites functionality.
Ive attached a screenrecord of the issue.
Can you tell us how to fix this?
Jen
Could you temp switch to the Default Twenty Seventeen theme and see if the Basket issue is still occurring ?.
Also try Adjusting the Form Styling Options in the Salient Theme Options Panel :
ThemeNectar Support Team
Same thing happening on Default theme. Does this make it a Woo Commerce issue?
J
Yes , Please contact woocommerce support .
Be.st
ThemeNectar Support Team