While working on our new website, I recently noticed that when you click on any blog post and go to the individual blog page, all blog content (text & Images) seems to go missing and only the "featured image" is shown. It had been a few weeks since I went to work on the Blog portion of our site, but I know for certain it worked at one point. Maybe something happened during a recent theme update?
I spoke with WP Engine yesterday and they determined that it was indeed a Salient Theme issue and not a Plugin issue. Any help is greatly appreciated. Thanks!
Please update to Salient Theme Version 8.5.3 and Salient VC 5.2.4.
If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel" -> General Settings -> "Toggle Theme Features" Section .
Unfortunately I'm not seeing the update notification even though "Disable Theme Reccomended Plugin Notifications" is unchecked as you recommended. WPEngine is telling me my themes and plugins are all up to date. Even though I now know Salient clearly is not.
I followed your instructions on installing the "Envato Market Plugin" without issue, but now within the plugin when I attempt to update the Theme via the orange "update available" button nothing happens. Am I missing a step?
It seems after after a machine reboot and a long department lunch I was able to update the Salient theme through the WordPress Admin panel. Blog seems to be functioning as normal again. Tanks for your help Tahir!
While working on our new website, I recently noticed that when you click on any blog post and go to the individual blog page, all blog content (text & Images) seems to go missing and only the "featured image" is shown. It had been a few weeks since I went to work on the Blog portion of our site, but I know for certain it worked at one point. Maybe something happened during a recent theme update?
I spoke with WP Engine yesterday and they determined that it was indeed a Salient Theme issue and not a Plugin issue. Any help is greatly appreciated. Thanks!
Hey Again,
Please update to Salient Theme Version 8.5.3 and Salient VC 5.2.4.
If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel" -> General Settings -> "Toggle Theme Features" Section .
To get a list of Bug Fixes and new Feature addons in the Latest Theme update, the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .
Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .
Best.
ThemeNectar Support Team
Thank you so much for your quick reply Tahir!
Unfortunately I'm not seeing the update notification even though "Disable Theme Reccomended Plugin Notifications" is unchecked as you recommended. WPEngine is telling me my themes and plugins are all up to date. Even though I now know Salient clearly is not.
I followed your instructions on installing the "Envato Market Plugin" without issue, but now within the plugin when I attempt to update the Theme via the orange "update available" button nothing happens. Am I missing a step?
I also noticed I have an "Activate Plugin" request, but it seems the Plugin IS active?
It seems after after a machine reboot and a long department lunch I was able to update the Salient theme through the WordPress Admin panel. Blog seems to be functioning as normal again. Tanks for your help Tahir!