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  Public Ticket #1393871
problems updates 4.9
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  • lapovitamia started the conversation

    Hi

    I upgraded to 4.9 and visual composer doesn't work anymore. 

    Because I'm an external collaborator and I'm teaching how to use wordpress and in this case salient and visual composer I installed updraft backup.

    When I updated wordpress then I came to the page and I saw that visual composer wasn't working, I do a restore.

    Now the restore is uncomplete and updraft backup  is stuck. I discover in a second time (when restore begun) that the template wasn't updated. So now I don't know how to do. Because I have to wait the restore end, but it doesn't, to install the new template.

    Thank you in advance for helping

    Paola

  •  9,070
    Tahir replied

    Hey ,
    The new version has this fixed .

    Please update to Salient Theme Version 8.5.3 and Salient VC 5.2.4. 

    If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel"  -> General Settings -> "Toggle Theme Features" Section .

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .

    Best.


    ThemeNectar Support Team 

  • lapovitamia replied

    Hi Tahir

    Thank you very much now is working but I have some problem with the portfolio item.

    I don't understand where I create the slider inside the portfolio. In nectar slides I have just the cover.

    I'm sorry but this website is not done by me so now I'don't understand the basic I'm in the studio of the client so I'm pressed ...

    thank you very much

  •  9,070
    Tahir replied

    Hey Again,

    1: Switch to Page Builder from here : http://prntscr.com/hjvxrp .

    2: Add the Slider like this : http://prntscr.com/hjvyf6 ..

    Best


    ThemeNectar Support Team 

  • lapovitamia replied

    sorry

    It is hard to explain...what you show is what I did, but I have just one picture inside my slider, because I can add just one picture from nectar slider...

    where I can add the other slides...in nectar slide I see just the upload of one picture..

  • lapovitamia replied

    GOT IT

    I discovered now

    You can add from above...I thought it was add a new slider instead is a new slide. Thank you it ok