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  Public Ticket #1394731
Contact Page Lat/Long not Working
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  • Stu started the conversation

    Salient, Wordpress, and all plugins are fully updated to latest versions.

    I used the "converter" link at top of Salient -> Contact to visit: https://www.latlong.net/convert-address-to-lat-long.html

    I plugged in the address: 1530A Fifth Street, Berkeley, CA 94710

    And got 37.873997, -122.300935

    OnLatLong.net, the alignment of the location is perfect where it should be.  But on the contact page, the alignment is off by two blocks.

    (See images or visit links for details)


    Can we get this fixed please?

    Thank you for your help!

  •  9,016
    Tahir replied

    Hey Again,

    Could you try using the Google VC Map element instead of the "Contact " Page Template . 

    Be.st 


    ThemeNectar Support Team 

  • Stu replied

    I don't understand what you're telling me.


    Are you saying I should change the Page Attributes from "Contact" to "Default Template"?

    How do I make it so the map looks like it does on the contact page?

  • Stu replied

    Ok, I figured it out.  But now the marker isn't popping up.  I tried using the standard Google icon, and using an image but neither work.  Nor does the description option work.

    (SEE LINK)

    http://www.onsightchiropractic.com/contact-2/

    (SEE PHOTOS)

  •  9,016
    Tahir replied

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Thanks 


    ThemeNectar Support Team 

  •   Stu replied privately
  •  9,016
    Tahir replied

    This was missing : http://prntscr.com/hktjin . Its working now . 

    Be.st


    ThemeNectar Support Team 

  • Stu replied

    Thank you!