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  Public Ticket #1398782
Cannot install Child Theme
Closed

Comments

  • Spodster started the conversation

    Hi!

    Initially had a problem installing Salient through the usual method (uploading the zip file through the Wordpress themes menu), so I installed but ftping the salient folder across and then activating through Wordpress theme menu.

    Now when I try to install the Child theme, it say that it cannot find the Parent theme and "installs sucessfully", but does not install. The folder is present on the server though. I've tried to ftp the folder, but then child theme does not show up on the list of themes to activate... HELP!

    Thanks,

    Jerry

  •  9,016
    Tahir replied

    Hey Again,

    You dont really need the Child Theme installed if you are not making any advance changes to the Theme files. 

    Try activating the Parent Theme and check . 

    Be.st 


    ThemeNectar Support Team 

  • Spodster replied

    Hi Tahir,

    I will be making a change to the functions.php file to enable Wordpress to allow .svg files, so will need to do this in the child theme so that the changes are not lost with future updates.

    Many Thanks.

    Jerry

  • Spodster replied

    Hi Tahir,

    You can close this call. I stripped out everything and started from scratch. We are using a different server configuration than normal and the master PHP settings were incorrect.

    Apologies for not checking this before contacting you.

    Many Thanks,

    Jerry