The dropdown menu (sub menu) is not working on mobile devices. It works on desktop if you go under Portflolio or Services, but not on mobile. How can we fix this?
Thanks for reaching in, Seems like some conflict. Have you tried plugin compatibility test. Please try deactivating your third party plugins one by one while clearing your cache each time in order to figure out if one of them is causing this.
Also please send us a link to this page so we can be able to investigate a bit further. Hope this helps,
If you go to my website you will see that their is a dropdown under Portfolio and Services, both of those dropdowns work on desktop, but not on mobile.
The dropdown menu (sub menu) is not working on mobile devices. It works on desktop if you go under Portflolio or Services, but not on mobile. How can we fix this?
Hey there,
Thanks for reaching in,
Seems like some conflict. Have you tried plugin compatibility test. Please try deactivating your third party plugins one by one while clearing your cache each time in order to figure out if one of them is causing this.
Also please send us a link to this page so we can be able to investigate a bit further.
Hope this helps,
Regards
Here are the pages that can't be viewed on mobile:
http://dreambigcreative.net/services/brand-identity/
http://dreambigcreative.net/services/website-design/
http://dreambigcreative.net/services/infographics/
http://dreambigcreative.net/services/print-design/
http://dreambigcreative.net/services/restaurant-marketing/
http://dreambigcreative.net/client-portfolio/brand-identity/
http://dreambigcreative.net/client-portfolio/web-design/
http://dreambigcreative.net/client-portfolio/print-design/
http://dreambigcreative.net/client-portfolio/infographics/
If you go to my website you will see that their is a dropdown under Portfolio and Services, both of those dropdowns work on desktop, but not on mobile.
Deactivating plugins didn't solve the problem
Hello there,
Thank you for writing in once again and apologies for the trouble.
Can you please give us a temporary admin access to your site? We'll be in a better place to spot anything suspicious from here.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin and send the info here. You can navigate here for more details; https://make.wordpress.org/support/user-manual/customizing-wordpress/managing-users-on-your-wordpress-site/adding-users-to-your-wordpress-site/
Hope to hear from you soon!
Regards,