Please update to Salient VC to 5.2.4. If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Recommended Plugin Notifications " Field in "Salient Theme Options Panel" -> General Settings -> "Toggle Theme Features" Section .
Hi, how are you? Visual composer isn't working. Can you help me? Thank you.
Hey ,
You need to switch to PHP Version 7.1 as the latest 7.2 has this issue . Please contact your hosting provider so they can make the switch .
Be.st
ThemeNectar Support Team
Hi! Our version is 5.6. Then....isn't going work? Thanks
Hey there,
Thanks for reaching in,
Please update to Salient VC to 5.2.4. If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Recommended Plugin Notifications " Field in "Salient Theme Options Panel" -> General Settings -> "Toggle Theme Features" Section .
Please let me know how it goes,
Regards
Hi Andrew!
The version installed is 5.2.4 and now we have 3 javascript error, this can be caused by the plugin? Thanks.
Hey Again,
Try adding the Concatenate scripts variable and check .
Please have a look at this Article :http://www.wpbeginner.com/wp-tutorials/how-to-fix-white-text-and-missing-buttons-in-wordpress-visual-editor/ .
Best
ThemeNectar Support Team
Hi Guys! It's Working! Thank so much!
After this change we can't upload any photo from the Page Header Image..... Can you help me with this?
Hey Again,
Your PHP Settings are likely not correct.
You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/
Recommended PHP configuration limits are as follows:
Please have your hosting provider fix this for you so it can be installed correctly.
Thanks
ThemeNectar Support Team
Hi Tahir,
In user.ini archive we have:
upload_max_filesize = 256M
post_max_size = 256M
memory_limit = 256M
This is wrong?
Thanks,
Bettina
Hello there,
Thank you for writing in once again and apologies for the trouble.
Can you please give us a temporary admin access to your site? We'll be in a better place to spot anything suspicious from here.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin and send the info here. You can navigate here for more details; https://make.wordpress.org/support/user-manual/customizing-wordpress/managing-users-on-your-wordpress-site/adding-users-to-your-wordpress-site/
Hope to hear from you soon!
Regards,
Hey Again,
The New Salient VC Version requires PHP version 7.1 . Could you please switch and Check .
Be.st
ThemeNectar Support Team