As you know I'm having issues with background images showing up in the Facebook App Browser on mobile devices. We're running the latest versions of Salient and Salient VC but the issues did not get resolved.
So in addition to the images not appearing, the Hamburger menu is not opening. When you tap the icon nothing happens. This works fine on all other mobile browsers but not Facebook's - any ideas?
This could be as a result of plugin incompatibility.
Have you tried plugin compatibility test? Please try deactivating your third party plugins one by one while clearing your cache each time in order to figure out if one of them is causing this. Hope this helps,
Actually - I just found the issue. The offending plugins are Bloom and Monarch from Elegant Themes - when those are off the theme works fine on Facebook
As you know I'm having issues with background images showing up in the Facebook App Browser on mobile devices. We're running the latest versions of Salient and Salient VC but the issues did not get resolved.
So in addition to the images not appearing, the Hamburger menu is not opening. When you tap the icon nothing happens. This works fine on all other mobile browsers but not Facebook's - any ideas?
Sincerely.
Hey there,
Thanks for reaching in,
This could be as a result of plugin incompatibility.
Have you tried plugin compatibility test? Please try deactivating your third party plugins one by one while clearing your cache each time in order to figure out if one of them is causing this.
Hope this helps,
Regards
Yes, I already did that. Thank you!
Actually - I just found the issue. The offending plugins are Bloom and Monarch from Elegant Themes - when those are off the theme works fine on Facebook
Hey there,
Thanks for reaching in,
There you go! Please leave the deactivated for now.
Regards