Dear rep, I also have just noticed that the theme is not mobile responsive- most of my pages are non responsive and even my cart page is blocked when accessed on mobile.
Is there any resolution from your end to this? Otherwise I'm going to have to disappointingly request for a refund.
Dear Representative,
This is th second time I m trying to reach out to you support regarding a very very urgent issue.
Unfortunately, woocommerce checkout is not functioning well with the salient theme. and many of my customers cannot complete their orders on my site.
Can you please advise the way forward and the reason for this issue?
I look forward to hear from you soon
Thanks!
Andrei
Dear rep, I also have just noticed that the theme is not mobile responsive- most of my pages are non responsive and even my cart page is blocked when accessed on mobile.
Is there any resolution from your end to this? Otherwise I'm going to have to disappointingly request for a refund.
Thanks!
Andrei
Hey Again,
Please turn off the Mobile Skin in the Jetpack Plugin .
Be.st
ThemeNectar Support Team
glad to hear from you Tahir!
Thanks I have made the respective changes.
Good day
Andrei
Hey Andrei,
I haven't heard back yet in regards on the similar ticket here https://themenectar.ticksy.com//ticket/1425953/
Did that fix the issue for you?
Cheers