We have run into an issue wherein clicking the 800 number within our off-canvas navigation, and then canceling the subsequent app prompt, leaves us with an entirely black browser window that cannot return to normal without refreshing the page.
To replicate the issue:
Activate off-canvas navigation
Click 1-877-822-5828
CANCEL the prompt that ensues
Browser will be black, featureless
The fix is refreshing or closing/reopening
This happens within Safari, Chrome browsers, as well as mobile (Safari, Chrome for Android).
Hello!
We have run into an issue wherein clicking the 800 number within our off-canvas navigation, and then canceling the subsequent app prompt, leaves us with an entirely black browser window that cannot return to normal without refreshing the page.
To replicate the issue:
This happens within Safari, Chrome browsers, as well as mobile (Safari, Chrome for Android).
Hey there,
Thanks for reaching in,
Please go through this troubleshooting guide and let me know if it helps with the issue.
1 | Troubleshooting the Salient Theme (Website not working correctly)
Regards