Okay
  Public Ticket #1433604
Theme issues
Closed

Comments

  • Asya started the conversation

    Greetings. As i previously mentioned, Salient rules!!!!!

    Now, the issues:

    Ever since the update to WP 4.9, there are several issues with the theme. I have updated to the latest Salient, which fixed some of them, but not all.

    The bigest one i am facing now is that as an admin user, I can't update pages. I do the edits using Visual Composer, but when clicking Save, the window doesn't close. Then I hit update, but the edit is not shown in the page.

    I get some errors in the console, i have attached 2 screenshots for that. The red ones appear when i hit Save.

    In image3 is the detailed firebug report after clicking Update page.

    Please help ASAP! Thanks a lot

  •  9,016
    Tahir replied

    Hey 

    Your PHP Settings are likely not correct. Also ensure you are running PHP version 7.1 on the server

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Thanks 


    ThemeNectar Support Team 

  • Asya replied

    Greetings. The php wasn't the problem, even if ours was 5. something.

    The issue was that the Visual Composer needed an update.

    So, case closed. Thanks for your quick reply, guys :)