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  Public Ticket #1440522
500 internal sever error
Closed

Comments

  • Daniel started the conversation
    January 22, 2018 at 5:43am

    Hello!


    I have installed the theme with woocommerce. When woocommerce is activated, I cannot make any edits to the pages/sections or products. I receive a 500 internal server error in my error log. The ajax seems to be not working. 

    When I uninstall woocomemerce it works again, however I need it for the site. 

    Thanks for the help. 

  •  9,016
    Tahir replied
    January 22, 2018 at 10:26am

    Hey Again,

    Please check for server php errors using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ . It would be best to contact the hosting provider and have them look into this as they are aware of the Server Configuration Details .


    Your PHP Settings are likely not correct. Also ensure you are running the latest version of PHP on the server

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Thanks 

    ThemeNectar Support Team