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  Public Ticket #1443338
Bug with adding photos in the gallery
Closed

Comments

  • ppelletier started the conversation
    January 24, 2018 at 2:35am

    Hello,

    I am unable to add more than 3 images in the gallery module. When I select more than 3 images, the screen remains frozen in the library as you can see on the screen shot

    Please can you help me, it is really a problem on which I lost a lot of time !!!

    Thank you!

  •  9,017
    Tahir replied
    January 24, 2018 at 11:49am

    Hey 

    Your PHP Settings are likely not correct. Also ensure you are running PHP version 7.1 and not 7.2 .

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Thanks 

    ThemeNectar Support Team 

  • ppelletier replied
    January 25, 2018 at 1:57pm

    I made the changes and it seems to work.

    Thank you