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  Public Ticket #1444364
uninstall theme
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Comments

  • bettinapaula started the conversation

    Hi Guys, 

    Unfortunately we are going to have uninstall salient theme because our hosting is Godaddy :( 

    But, after uninstalling the theme, the home page has this code: 

    ULTIMAS

    [/split_line_heading][nectar_icon icon_family=”fontawesome” icon_style=”default” icon_color=”Accent-Color” icon_padding=”0px” icon_fontawesome=”fa fa-bookmark” icon_size=”25″][nectar_blog layout=”masonry-blog-fullwidth” category=”ultimas-pt” load_in_animation=”fade_in” posts_per_page=”4″]

    [nectar_gradient_text heading_tag=”h1″ color=”extra-color-gradient-1″ gradient_direction=”diagonal” text=”“A viagem é a única coisa que você compra que o torna mais rico””]

    [social_buttons full_width_icons=”true” facebook=”true” twitter=”true” pinterest=”true”]

    [split_line_heading] 


    Can you help me?


    Thanks, 


    Bettina


  •  2,744
    Andrew replied

    Hey there,

    Thanks for reaching in,

    This means your visual composer is inactive. Please install it if you deactivated it as well then activate it.

    Hope this helps,

    Regards

  • bettinapaula replied

    Hi Andrews, thank for the reply. 

    I installed another theme and another composer due our problem with the godaddy php version and I need uninstall the plugin as well. 

    After I uninstalled the plugin and installed the another theme and another plugin the home page looks like with this code. 

    Can I unistall visual composer? 


    Thanks, 

  •  2,744
    Andrew replied

    Hey there,

    Thanks for reaching in,

    Please make sure you are using PHP version 7.1 and not 7.2 as it has some issues with the theme. Also you can reinstall the salient visual composer plugin.

    4 | Installing and Updating Salient Visual Composer (Bundled with Theme)

    Hope this helps,

    Regards

  • bettinapaula replied

    Hi Andrew, 

    Well, I think my question was not very clear.  In fact, I need uninstall salient theme because our hosting is godaddy and they run php 5.6. I can't use salient theme. For this reason I need uninstall salient theme, I don't need reinstall salient theme, I need uninstall salient theme and install another theme | composer that runs in php 5.6. 


    Thank you,


    Bettina

  •  8,470
    Tahir replied

    Hey Again,

    Unfortunately Salient Requires PHP 7.1 and so does all other Latest Themes that use WPBakery Plugin. We would suggest your upgrade your hosting . 

    Be.st 


    ThemeNectar Support Team 

  • bettinapaula replied

    Hi Tahir, 

    I can't upgrade the hosting because our contract with godaddy extends until 2019, unfortunately. Use Godaddy how our hosting was the worst idea of our team it. But now I only need uninstall salient theme. :)