Hi There i recently updated to the latest theme version and since updating i have found that the Row ID's are not working. i have checked in settings and it is on.
Seems like some sort of plugin conflict. Have you tried plugin compatibility test. Please try deactivating your third party plugins one by one while clearing your cache each time in order to figure out if one of them is causing this.
Hi There i recently updated to the latest theme version and since updating i have found that the Row ID's are not working. i have checked in settings and it is on.
Hey there,
Thanks for reaching in,
Seems like some sort of plugin conflict. Have you tried plugin compatibility test. Please try deactivating your third party plugins one by one while clearing your cache each time in order to figure out if one of them is causing this.
Hope this helps,
Regards
The Only plugins i have installed are the ones that come with the theme
i have tried to deactivate them as you suggested but still have the same issue
Hey there,
Thanks for reaching in,
Please send us a link to your installation so we can check for console errors.
Regards.
Hey Again,
You need to turn on this option as well : http://prntscr.com/i770kv .
Be.st
ThemeNectar Support Team
Also Row Ids cant have a space btw them . Use a Dash or underscore for eg "about-us" not "about us" .
Be.st
ThemeNectar Support Team