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  Public Ticket #1469832
Salient Particles
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Comments

  • Jonathan started the conversation

    Hello,

    I would like to get information on dirty particles.

    Indeed, the particles are recharged randomly when they are put in place. I would like them to load only once then they do not load anymore.

    Can you tell me what to do?
    Thank you

  •  3,034
    Andrew replied

    Hey there,

    Thanks for reaching in,

    Can you please elaborate on your question so we can be of more help. Please include a screenshot as well.

    Regards

  • Jonathan replied

    Good evening,

    I have 2 sliders, with a text and behind the particles.
    The sliders scroll automatically, the particles, a few times are blown on the entire screen (like when we display the site for the first time). This, randomly. I'd like to cut it off, load it once, and after it move no more, except when you move the cursor over it.

    Is it possible, please?

    Thanks for your help

  •  9,016
    Tahir replied

    Hey Again,

    Did you try adjusting the Options in here :http://prntscr.com/ifjsrr .

    Be.st


    ThemeNectar Support Team 

  • Jonathan replied

    Sorry for the delay.
    The options do not do what I want.
    I have two slides, each with a canvas particles above, the slides turn in loops (normal), only after a while, the particles are recharged as if we opened the website (exploded and training). I wish they would be trained all the time.

  •  9,016
    Tahir replied

    Hey Again,

    Unfortunately it cant be configured in the manner you want at the moment . Though have noted it in the Wishlist .

    Be.st


    ThemeNectar Support Team 

  • Jonathan replied

    ok thx 

    I now have an error all of a sudden:

    Do you know why ?

    Thank you

    The loader runs without stopping and in the console I have the following error : 

    Uncaught DOMException: Failed to execute 'getImageData' on 'CanvasRenderingContext2D': The canvas has been tainted by cross-origin data.
        at Object.drawImageToBackground (/wp-content/themes/salient/js/nectar-particles.js?ver=8.0:1180:46)
        at Object.callDrawImageToBackground (/wp-content/themes/salient/js/nectar-particles.js?ver=8.0:1111:17)
        at Image.bgImage.(anonymous function).onload (/wp-content/themes/salient/js/nectar-particles.js?ver=8.0:787:13)


  •  9,016
    Tahir replied

    Hey Jonathan,

    If you have Page Transitions Turned On Please Switch the Animated Transition Method to "Standard" in Salient Theme Options -> Page Transition Section.

    Also be sure to check/uncheck this Disable Fade Out On Click option : http://prntscr.com/8f3bj7

    Moreover if it doesnt work Turn off the Page Transitions and check for Browser Console Errors : https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors

    Furthermore try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Be.st


    ThemeNectar Support Team 

  • Jonathan replied

    Nothing works :(

    Do you know what this error means? I did not touch this file .   Thx for you help

    The console brings me the following error:

    Uncaught DOMException: Failed to execute 'getImageData' on 'CanvasRenderingContext2D': The canvas has been tainted by cross-origin data.
         at Object.drawImageToBackground (/wp-content/themes/salient/js/nectar-particles.js?ver=8.0:1180:46)
         at Object.callDrawImageToBackground (/wp-content/themes/salient/js/nectar-particles.js?ver=8.0:1111:17)
         at Image.bgImage. (anonymous function) .onload (/wp-content/themes/salient/js/nectar-particles.js?ver=8.0:787:13)
    drawImageToBackground @ nectar-particles.js? ver = 8.0: 1180
    callDrawImageToBackground @ nectar-particles.js? ver = 8.0: 1111
    bgImage. (anonymous function) .onload @ nectar-particles.js? ver = 8.0: 787
  •  9,016
    Tahir replied

    Hey Again,

    Did you just switch to https ?. 

    Please update to Salient Theme Version 8.5.4 and Salient VC 5.2.4. 

    If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel"  -> General Settings -> "Toggle Theme Features" Section .

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .

    Best.


    ThemeNectar Support Team 

  • Jonathan replied

    I went to https since the line, it worked very well for 2 weeks..

  •  9,016
    Tahir replied

    Did you add a new plugin or edit the site for this to appear ?.  Please provide the page url so i can have a look . 

    Be.st


    ThemeNectar Support Team 

  • Jonathan replied

    Oh my god, I found.
    In fact I had forgotten to test the deactivation of a plugin 'JetPack' .. for some reason I do not know, this module has planted the file nectar-particles.js. I deactivated, and it works again