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  Public Ticket #1491461
Salient has crashed my site
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Comments

  • reyesonline started the conversation
    March 5, 2018 at 12:47pm

    I installed Salient, previously had Elvyre, and got:

    Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 311296 bytes) in /home/content/17/10835917/html/gibraltartimeline/wp-content/plugins/js_composer_salient/include/params/iconpicker/iconpicker.php on line 710


    Now can't get into the admin panel at all!!!!!!!!

  •  8,404
    Tahir replied
    March 5, 2018 at 12:51pm

    Hey 

    Your PHP Settings are likely not correct. 

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Thanks 

    ThemeNectar Support Team